bip taka Privacy Policy

Welcome to bip taka. This Privacy Policy ("Policy") applies to the exchange of information between you and the bip taka platform. By using our website, you are considered to have accepted all the terms of this Policy. Please read this document carefully before registering on the site.

Our Terms and Conditions apply together with this Privacy Policy. Both documents together form the basis of the relationship between bip taka and its users.

This Policy applies only to the bip taka website and its related services. We are not responsible for the privacy practices of any third-party websites or services.

Summary A brief overview of the key points

The table below provides a quick overview of the important aspects of this Policy:

1 What Information We Collect

bip taka collects various types of information to provide its services. This information falls into two main categories — what you provide directly, and what our system records automatically.

1.1 Information You Provide Directly

The following information may be collected during account registration and use:

• Full name and date of birth (for age verification; minimum age 21)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Address and location details
• Payment method details — such as bKash, Nagad, Rocket, or bank account information
• Communications you send via support chat or email

1.2 Automatically Collected Information

The following information may be collected automatically when you visit the site:

• IP address and device type
• Browser version and operating system
• Which pages you visited on the site and for how long
• Login and logout times and dates
• Game play history and betting records
• Cookie and session data

1.3 Information Received from Third Parties

In some cases we may receive information from payment processors or third-party verification services to verify your identity and transactions. This information is used only for the necessary purposes.

2 Purpose of Data Use

bip taka uses collected information only for the following legitimate purposes. We never sell your information.

2.1 Account Management

Information is used to create, manage, and keep your account secure. This includes login verification, password recovery, and sending account-related notifications.

2.2 Transaction Processing

Payment information is used to complete deposits and withdrawals. This information is required to securely process transactions via bKash, Nagad, Rocket, and bank transfers.

2.3 Identity Verification

Identity document details are used to prevent fraud and verify age. Users under 21 are not permitted to create an account.

2.4 Customer Support

Information is used to resolve your issues and provide assistance. Relevant information may be accessed to support you via 24/7 live chat and email in Bengali and English.

2.5 Bonuses and Promotional Offers

Account and transaction information is used to activate applicable bonuses and promotional offers — for example, to correctly award the weekly bip taka festival bonus or a birthday bip taka gift.

2.6 Security and Fraud Prevention

Various data is analysed to detect and prevent suspicious activity. This method is used to identify multiple account creation, unauthorised login attempts, and unusual transactions.

2.7 Service Improvement

Usage patterns are analysed to improve the user experience. This analysis is based entirely on anonymous statistics and is not used to identify any individual.

3 Data Disclosure and Third Parties

bip taka does not share or sell your personal information to any third party except in the limited circumstances described below.

3.1 Payment Processors

The necessary amount of information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete deposits and withdrawals. This information is used solely for the purpose of completing transactions.

3.2 Technology Service Providers

Various technology service providers are engaged to ensure the site functions properly. They are given access to information only to perform specific tasks and are required to comply with our privacy standards.

3.3 Legal Obligations

Information may be disclosed where required by law or a valid government order. In such cases, only the information legally required is disclosed.

3.4 Business Restructuring

Information may be transferred in the event of a business merger, acquisition, or asset transfer. In that case, the new controlling entity will be required to comply with this Privacy Policy.

4 Cookies and Tracking Technologies

bip taka uses cookies and similar technologies to improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: These cookies are required to ensure the core functionality of the site. They are used to maintain login sessions and for security verification.
• Functional Cookies: These cookies are used to remember your preferences, such as language selection or display settings.
• Analytics Cookies: Used to generate anonymous statistics to understand which parts of the site are used most.

4.2 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, disabling essential cookies will prevent you from using some important features of the site.

5 Data Security Measures

bip taka follows industry-standard technologies and processes to ensure the security of your information.

5.1 Technical Security

• All data transmissions are secured via SSL (Secure Socket Layer) encryption
• Passwords are stored in encrypted form — they cannot be viewed directly even by staff
• Regular security audits conducted on servers
• Firewalls and intrusion detection systems to prevent unauthorised access

5.2 Administrative Security

• Only staff who need it are given access to user information
• All staff are bound by strict confidentiality agreements
• Regular staff training on data security

5.3 Limitations

While we make every effort to ensure the highest level of security, no one can guarantee complete security of information on the internet. In the event of a security breach, we will make every effort to notify you promptly.

6 Your Rights

If you have an account with bip taka, you may exercise the following rights regarding your information:

6.1 Right to Access

You may request to know what information we hold about you. Contact our support team and we will provide this information.

6.2 Right to Correction

If any of your information is incorrect, you may request a correction. This can be done through account settings or via the support team.

6.3 Right to Deletion

In certain circumstances, you may request that your account and associated information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

6.4 Right to Restrict Processing

You may request that your information be used in a limited way for specific purposes. Let us know at any time if you wish to opt out of marketing communications.

6.5 How to Exercise Your Rights

To exercise these rights, contact our support team via live chat or email. We will respond as quickly as possible after receiving your request.

7 Data Retention Period

bip taka retains your information only for as long as it is needed or legally required to be retained.

• Information for active accounts is retained for as long as the account remains open.
• Transaction records are retained for a specified number of years as required by law.
• Some information may need to be retained after an account is closed for fraud prevention and legal reasons.
• If marketing consent is withdrawn, the relevant information is deleted as quickly as possible.

8 Protection of Minors

bip taka strictly does not allow anyone under the age of 21 to create an account or use its services. Age is verified at the time of registration, and any account created using a minor's identity is closed immediately.

To learn more about responsible gaming, please read our Responsible Gaming page, which covers important topics including the protection of minors.

9 International Data Transfers

bip taka's servers or technology partners may be located in various countries. Your information may be transferred outside of Bangladesh. In such cases, we ensure that the receiving organisation maintains adequate data protection standards.

All parties involved in any international transfer are bound by the necessary data protection agreements.

10 Policy Changes

bip taka reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will post a notice on the website and notify you at your registered email address.

Continuing to use the site after any changes will be considered acceptance of the new policy. We therefore recommend checking this page from time to time.

To learn more about our site and services, visit the About Us page. If you have any questions about the terms of service, detailed answers can be found on the FAQ page.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We provide support in both Bengali and English, 24/7.